Are for-hire drivers allowed to refuse service to a potential passenger?

For-hire drivers are permitted to refuse service to a potential passenger, but this refusal must adhere to non-discriminatory practices. This means that while drivers have the right to decline service, they cannot do so based on characteristics protected by law, such as race, gender, religion, or disability.

This understanding ensures that all passengers have equal access to transportation services and that drivers are operating within legal and ethical guidelines. For example, a driver might refuse service if a passenger is behaving inappropriately or if the driver's vehicle is not equipped to accommodate a specific need, but these refusals should not be based on the discriminatory factors outlined above.

By emphasizing non-discriminatory practices, the rules promote fairness and equality in the transportation system while still allowing drivers the discretion to ensure their safety and the safety of their passengers.