How should a driver handle fares that exceed the estimated cost?

Informing the passenger upfront about the potential additional costs based on route changes is crucial for transparency and trust in the driver-passenger relationship. When the fare exceeds the estimated cost due to circumstances such as detours, traffic delays, or changes in destination, communicating these possibilities to the passenger allows them to make informed decisions. It also helps the passenger to understand that fare estimates can fluctuate based on real-time variables. This proactive approach can lead to customer satisfaction and loyalty, as passengers appreciate being kept in the loop regarding their costs. Handling fares this way demonstrates professionalism and a commitment to good customer service, which are essential in the for-hire transportation industry.